Engagement, Wellbeing and Performance

Unlock the power of your people with professional development

Leaders and organisations face the challenge of improving the wellbeing, engagement and performance of their people.

Professional development is often overlooked because it has been around for so long.

Unfortunately, professional and career development is often wasted with tick-the-box processes and unhelpful habits.

Take action today to make professional development work for your people, to improve their wellbeing, engagement and performance, and have an impact on the organisation.


Professional development is critical to organisation and team performance.

Discretionary effort - going that bit further for the team and organisation - is driven by engagement, and professional development is one of the most consistently cited tools available to leaders to increase engagement.

Aon Hewitt, Global Employee Engagement Trends (2011, 2015, 2017) have "career opportunities" as consistently a top three driver of employee engagement.

Increase in performance from engaged employees.

Gallup Research Study 2016, Rigoni and Asplund, research study of 1.2 million employees, 9-15% increase in employee engagement attributed to professional development.


Lack of future career and development opportunities reason for employees leaving.

CEB Global Labour Market Survey (2011 -2017) - Future career opportunities and development opportunities.


1% employee engagement improvements leads to 4% NPS improvement.

Aon Hewitt 2011 longitudinal study with Serco, found that an increase in employee engagement of 4% for teams had an increase on their customer Net Promoter Score (NPS) by 16%.

Wellbeing: Connections & Conversations

Gallup’s 2010 research found Wellbeing had 5 essential elements:






“People with high Career Wellbeing are more than twice as likely to be thriving in their lives overall.”
Tom Rath and Jim Harter, Wellbeing: The 5 essential elements, Gallup 2010

We need connections to thrive in the workplace.


Impact on physical health: reduced blood pressure.

Debra Umberson, James House, Karl Landis, Social Relationships and Health, 1988


Lower levels of anxiety and depression.

Emma Seppala, Stanford Center for Compassion and Altruism Research and Education, The Happiness Track, 2016


"Do you have a best friend at work?"

  • 36% fewer safety incidents
  • 7% more engaged customers
  • 12% higher profit
Annamarie Mann, Why we need best friends at work, Gallup, 2018

Career and professional development conversations provide a pathway to:

  • increasing social connectedness in the workplace,
  • directly impacting the wellbeing of individuals, and
  • building the habit of conversation – for what are perceived as more ‘difficult’ conversations.

I recently spoke about the importance of connection & conversation at the 4th Annual Workplace Mental Health and Wellbeing Conference.

Learn more